This page contains answers to some frequently asked questions, and electronic copies of all letters regarding the Coronavirus situation that we have sent out to parents/carers.

Frequently Asked Questions

We have contacted parents of all children entitled to free school meals, but not currently attending school to receive them, to inform them about the national voucher scheme which we will be using from 20 April 2020 during the period of school closure.  If you believe your child is entitle to a free school meal but haven’t had an email from us, please contact

We understand that work expectations for Key Workers are fluid in these unprecedented times.

Please email with any changes.

No. School is effectively shut to everyone bar those vulnerable students as outlined in the government guidance. School is working under a skeleton staff to support these students and cannot facilitate such requests at this time. All work has been provided via the school website.

There is a link to online learning on the home page. On this page you will find links to each year groups and information on what to do for each subject. 

Most subjects are using Moodle as a platform for accessing the learning and interacting with their teachers.

Students can access Moodle via the school website. They should select the ‘Student’ tab in the top right of the home page. They can then select ‘Moodle’ from the list of quick links.

*If your child has forgotten their username or password, please email

To log in they will need their network log in (a six digit number) and password that they use to login to the network in school.

You will need to enrol on your courses if you have not already done so. Search for the course and click ‘enrol me’.

All parents were recently emailed with login instructions for GCSE Pod.  If you have any issues with this, please email

There are two levels of login for MyMaths. All students should have general login details for the site, and login details for their portal.

*If your child has forgotten their username or password, please email

Students should already have their Seneca login details and can log in at

For those that have not already signed up:

Click on ‘students use for free’

Age group – select GCSE

Subject –select subject

There are systems in place where students will receive automated feedback or teacher feedback to students via online platforms such as GCSEPod, Seneca and My Maths. Students will also be able to upload work to Moodle for feedback where the subject requires it. 

You can also contact and your query will be forwarded to the department.

Due to current guidance from Public Health England, the Prom is currently cancelled. We will continue to follow government guidelines and will update parents and students in due course.

Mr Andriot’s letter on 26 March 2020 to Year 11 and Year 13 parents/carers (see below) clarifies the current position for students and parents with regard to exams and qualifications for the summer series 2020.

Letters sent to parents/carers

Please see below for electronic copies of the letters we have sent to parents/carers so far.

  • 3 April 2020 (PDF): Current arrangements, Easter holidays, free school meals, online safeguarding and learning resources, circumstances for Year 11 and Year 13, and trips and visits.
  • 30 March 2020 (PDF): General update, FAQs, advice on online learning, and resources for mental health
  • 27 March 2020 (PDF): Wellbeing advice for students during the school closure, from our Pastoral Team
  • 26 March 2020 (PDF): Relocation of students currently attending QEHS during period of school closure to HMS buildings 
  • 26 March 2020 (PDF): To parents/carers of Year 11 & Year 13 students, clarifying the current position with regard to exams and qualifications for the summer series 2020
  • 23 March 2020 (PDF): Safeguarding during the school closure, from our Designated Safeguarding Lead
  • 20 March 2020 (PDF): School closures and arrangements for children of key workers/vulnerable children
  • 19 March 2020 (PDF): Letter from Mrs Innes about Year 13 exams being cancelled
  • 19 March 2020: (PDF): Update on government advice regarding closing schools and exams being cancelled
  • 18 March 2020 (PDF): Online learning resources and arrangements
  • 17 March 2020 (PDF): General update on day-to-day school life and cancelled events
  • 13 March 2020 (PDF): General update, cancellation of trips and visits, and preparation of contingency plans
  • 6 March 2020 (PDF): General update, the steps we are taking, and advice on hygiene 
  • 26 February 2020 (PDF): General update and advice regarding international travel