General Updates and Letters

COVID-19 Updates and Letters

Please see below for electronic copies of the letters we have sent to parents/carers so far.

  • 25 February 2021 (PDF): Letter to Parents/ Carers regarding March return to school
  • 25 February 2021 (PDF): Details for Parents/ Carers regarding asymptomatic testing
  • 25 February 2021 (PDF): QEHS COVID-19 Testing Privacy Statement
  • 21 January 2021 (PDF): Letter to Parents/ Carers regarding qualifications and examinations in 2021
  • 13 January 2021 (PDF): An update on the remote learning provision
  • 6 January 2021 (PDF): An update following the government announcements 
  • 2 January 2021 (PDF): Letter to QEHS Parents/ Carers regarding remote learning for the next two weeks
  • 31 December 2020 (PDF): Return to School Arrangements Letter to Parents
  • 5 November 2020 (PDF): National restrictions in England and guidance for schools
  • 17 September 2020 (PDF): Letter to QEHS Parents/Carers regarding face coverings
  • 3 July 2020 (PDF): Planned return to school in September
  • 23 June 2020 (PDF): Next phase of face-to-face support for Year 10 (Year 10 only)
  • 23 June 2020 (PDF): Arrangements for students in Year 9 (Year 9 only)
  • 19 June 2020 (PDF): General update including face-to-face support for Years 9, 10 and 12; free school meals, arrangements from September, the new build, and keeping in touch.
  • 2 June 2020 (PDF): The new half term, online learning, arrangements for children in school, and staffing changes (whole school letter). 
  • 2 June 2020 (PDF): An update on the wider reopening of schools (Years 10 & 12 only).
  • 22 May 2020 (PDF): An update on the wider reopening of schools (Years 10 & 12 only).
  • 22 May 2020 (PDF): An update on the wider reopening of schools (whole school letter).
  • 18 May 2020 (PDF): An update on the wider reopening of schools.
  • 12 May 2020 (PDF): An update regarding schools’ wider opening.
  • 20 April 2020 (PDF): An update for the start of term (online learning; guidance from the government; grades for GCSEs, A Levels, and vocational courses; and free school meals).
  • 3 April 2020 (PDF): Current arrangements, Easter holidays, free school meals, online safeguarding and learning resources, circumstances for Year 11 and Year 13, and trips and visits.
  • 30 March 2020 (PDF): General update, FAQs, advice on online learning, and resources for mental health
  • 27 March 2020 (PDF): Well-being advice for students during the school closure, from our Pastoral Team
  • 26 March 2020 (PDF): Relocation of students currently attending QEHS during period of school closure to HMS buildings 
  • 26 March 2020 (PDF): To parents/carers of Year 11 & Year 13 students, clarifying the current position with regard to exams and qualifications for the summer series 2020
  • 23 March 2020 (PDF): Safeguarding during the school closure, from our Designated Safeguarding Lead
  • 20 March 2020 (PDF): School closures and arrangements for children of key workers/vulnerable children
  • 19 March 2020 (PDF): Letter from Mrs Innes about Year 13 exams being cancelled
  • 19 March 2020: (PDF): Update on government advice regarding closing schools and exams being cancelled
  • 18 March 2020 (PDF): Online learning resources and arrangements
  • 17 March 2020 (PDF): General update on day-to-day school life and cancelled events
  • 13 March 2020 (PDF): General update, cancellation of trips and visits, and preparation of contingency plans
  • 6 March 2020 (PDF): General update, the steps we are taking, and advice on hygiene 
  • 26 February 2020 (PDF): General update and advice regarding international travelLet Updat

Frequently Asked Questions

The government guidance hasn’t changed substantially since the end of March, when we were advised against all school trips until further notice, other than to clarify that this advice is now in place for an indefinite period. We have therefore taken the decision to cancel all trips for the remainder of this academic year.

The majority of trip providers are not refunding us, so we have been seeking reimbursement from our insurers to enable us to refund parents. This process is taking some time as our insurers are receiving an exceptionally large number of claims – it is currently taking them several months to pay schools for cancelled trips. We are hopeful that we will be able to refund the Spanish Exchange and Easter 2020 ski trips in the next couple of weeks.

We understand that will be frustrating for you, and would like to apologise for the delay and thank you for your patience. The finance team are working to prepare all payment details so that refunds can be made securely to the original payee(s) as soon insurance monies are received. Please can we ask that you only contact school for urgent trip queries rather than individual updates on trip refunds, and rest assured that we will contact you as soon as we are able to refund you.

Parents who have signed up for ski trips in 2021 have been contacted separately to explain the latest position, and we will keep you informed of any changes or further payment required in relation to these trips.

We have contacted parents of all children entitled to free school meals, but not currently attending school to receive them, to inform them about the national voucher scheme which we will be using from 20 April 2020 during the period of school closure.  If you believe your child is entitle to a free school meal but haven’t had an email from us, please contact

We understand that work expectations for Key Workers are fluid in these unprecedented times.

Please email with any changes.

No. School is effectively shut to everyone bar those vulnerable students as outlined in the government guidance. School is working under a skeleton staff to support these students and cannot facilitate such requests at this time. All work has been provided via the school website.

There is a link to online learning on the home page. On this page you will find links to each year groups and information on what to do for each subject. 

Most subjects are using Moodle as a platform for accessing the learning and interacting with their teachers.

Students can access Moodle via the school website. They should select the ‘Student’ tab in the top right of the home page. They can then select ‘Moodle’ from the list of quick links.

*If your child has forgotten their username or password, please email using the email address that you have registered with the school. 

You will need to enrol on your courses if you have not already done so. Search for the course and click ‘enrol me’.

All parents were recently emailed with login instructions for GCSE Pod.  If you have any issues with this, please email using the email address that you have registered with the school. 

There are two levels of login for MyMaths. All students should have general login details for the site, and login details for their portal.

*If your child has forgotten their username or password, please email using the email address that you have registered with the school. 

Students should already have their Seneca login details and can log in at

For those that have not already signed up:

Click on ‘students use for free’

Age group – select GCSE

Subject –select subject

There are systems in place where students will receive automated feedback or teacher feedback to students via online platforms such as GCSEPod, Seneca and My Maths. Students will also be able to upload work to Moodle for feedback where the subject requires it. 

You can also contact and your query will be forwarded to the department.

Due to current guidance from Public Health England, the Prom is currently cancelled. We will continue to follow government guidelines and will update parents and students in due course.

Mr Andriot’s letter on 26 March 2020 to Year 11 and Year 13 parents/carers (see below) clarifies the current position for students and parents with regard to exams and qualifications for the summer series 2020.